![]() ![]() Ok I will give it that, might have been a glitch. ![]() The "new" DVR went through setup fine then when I tried to start inputting my settings it rebooted. Just got it Tuesday and installed it July 4. I finally had to go through Costco's concierge tech support who assisted me greatly in having Q-see send me another DVR to replace the one I had. I can understand they will try to diagnose problems before acknowledging it could be a problem with their equipment where they have to RMA you, but really, I just installed one of their systems and it was working great. Now the Q-See help messaging system: I posted the problem in their help desk area and received a quick response with an agent who ran me through the mill having me do all kinds of things that would not work, reset to default, reboot, set each camera separately, etc. I can only turn all cameras off or keep them recording full time. After pressing "ok" on the different screens it would not save and upon reopening each screen both would stay return to channel 1 in the drop menu and record setting as "regular" instead of motion. The problem is when I try to set the system in settings it would not let me keep "all" channels for motion under "schedule" nor under "record setting". Here comes the QC, got everthing up and running, working fine, connected to internet, mobile iphone, etc. ![]() The QT had different software on the DVR and easily setup and ran without a problem recording only motion sensing which was easily searchable. The small QT474, with 420 res cameras was ok but a little lacking in resolution so I opted for the 600 res cameras with the deal package at Costco. I was able to return it to Home Depot, (great return policy), because I did not think ahead needing 8 channels instead of 4. I just purchased a Q-See QC448-854 8 channel, I bought at Costco for $399.00, reg $599.00, it was on sale, one month ago and set it all up to replace my three month old QT474-403-5. First off hello, this is my first post in the forum other than the introduction forum. ![]()
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